Easy Read translations

We’ve provided Easy Read services to many government, not-for-profit and corporate organisations.

We love the challenge of transforming complex information into meaningful communications that help people do everyday activities, like paying the bills and using online services.

When we work together, you’ll enjoy a simple, stress-free experience. And your consumers will enjoy reading quality, accessible information.

How we’ll work together

We review your document, contact you to discuss your project and send a quote.

Once our quote is approved, we translate your document and add images, your logo and brand colours. You’ll have opportunities to give feedback along the way.

We can organise consumer testing if required, then we proof and tag your document for online accessibility before sending final files.

Our Easy Read symbol

We include our symbol on the cover of every document
we produce, so your customers know it’s a quality Easy Read version. Please contact us if you want to include this symbol on your website to help people find your Easy Read documents.

Easy Read Services

Consumer testing

It’s good practice to involve people with low English literacy in the development of Easy Read services and communications.

We employ people with low English literacy to read documents and give feedback about language, images and layout. Their feedback ensures the final version of your document meets the needs of your intended audience.

If you don’t have access to a customer reference group and would like feedback from one of our consumer testers, let us know at the beginning of your project.

Reading with a support person

Easy Read videos

Many people prefer videos over written information, including
people with intellectual disability and people from multicultural backgrounds.

Our videos explain topics in Easy Read style. Each page is read slowly and clearly to help people understand key messages. And the videos can be paused and repeated to reinforce learning.

Our Easy Read videos are a cost-effective way to reach more people with your message.

Free Easy Read resource

Everyone has the right to access information in a way that meets
their needs.

We have created a free resource called ‘Ask for Easy Read’ that explains Easy Read, how it can help and how to ask for it!

Download and share this booklet with anyone who wants to spread the word.

Read a text version of the booklet:

Ask for Easy Read

About Easy Read and how to ask for it

What is Easy Read?

Easy Read is information that is easy for everyone to read and understand.

Some information can be hard to read and understand.

You might need this information to make important choices.

For example, choices about your health or where you live.

The law says you have a right to information you can understand.

Who does Easy Read help?

You might find Easy Read helpful if you

  • find it hard to read long information or hard words
  • have a disability
  • are learning English.

Easy Read can help you

  • make choices
  • have a say
  • do things you want to do.

You can ask someone to help you read and understand Easy Read.

What does Easy Read look like?

Easy Read

  • has simple words
  • explains hard words
  • gives examples
  • has short sentences
  • has pictures to explain ideas
  • has a lot of white space on each page
  • has big text.

How to ask for Easy Read

You can get more businesses to have information in Easy Read.

Ask for Easy Read in your community.

For example

  • at the doctor or hospital
  • at work
  • at school.

You can also ask for Easy Read from

  • your bank
  • your local council
  • your energy and water company
  • your service provider.

Tell them their information is hard for you to read and understand.

Tell them what information you need.

Sometimes information is already in Easy Read.

If the information is not in Easy Read you can tell the staff about Easy Read.

Say you want Easy Read information in the future.

Remember you have the right to information you can understand.

Ask when they will have Easy Read information for people who might need it.

You can read more information about Easy Read on our websitewww.easyreadaust.com.au

Easy Read Plain Language Services assistant wearing headset phone

Tell us about your project

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